Customer Portal Access

As part of our recent meter upgrade, we have added a new "Customer Portal" that will allow our customers to access meter readings, view historical data as well as set alerts that the customer defines and controls. Using the alert features provide the customer the ability to know if they exceed a user defined usage that could be an indication of a leak or excessive usage. The customer can also access the bill payment link in the Customer Portal.   

Important: You will need to enter the account # and the name as it appears on the bill. 

  • The account name should be formatted Last Name, First Name, including any initials, suffixes, etc.
  • The account number should be 6 characters long including all precluding zeroes. 
  • Please contact our customer service department if you have trouble setting up your account

 

 

Customer Portal Access

You must register online to use the Customer Portal

How to Start Using the Customer Portal

  1. You will need a current bill from LRWS and an email address to register.
  2. Go to https://my-lcwtr.sensus-analytics.com/login.html#/signin
  3. Go to the bottom of the screen and click on Need to set up an account? You will be directed to the terms and condition page. Please read our terms and conditions for using the Customer Portal and click Accept if you agree and would like to proceed in setting up your account.
  4. You will be directed to a new screen and asked to enter your email address.
  5. Once you enter the email address, the system will send you an email inviting you to complete the sign up process. Please follow the directions and click on the link.
  6. Once you are directed to the web page, you will follow the directions to create your account.

 

Imagine a Day without Water

Imagine a Day without Water

October 01, 2019

Could you go a day without water? No water to drink or make coffee. No water to shower, brush your teeth, flush the toilet, or do laundry. Firefighters couldn't put out fires and farmers couldn't water their crops. 

We know that water is essential.  That’s why we want you to know about a nationwide educational effort called “Imagine a Day Without Water.” On October 23, the Value of Water Coalition is coordinating a national advocacy and educational event, Imagine a Day Without Waterto raise awareness about the most essential resource we have: Water.  Across the country, water agencies, mayors, engineers, contractors, business leaders, community members, schools, organizations, corporations, environmental advocates, and more are joining together to educate people about how water is essential, the challenges facing water and wastewater systems, and the need for investment.

Even though water is absolutely vital to everything we do, it too often is forgotten. Out of sight, out of mind. Many people take water service for granted. Clean, safe, reliable, and affordable water comes out of the tap and flows down the drain without a second thought. But the massive infrastructure, much of it underground, which brings water to homes and businesses, takes it away, and treats it, is aging. A water main breaks somewhere in the U.S. every two minutes. Most pipes have an average life expectancy of 50 years, but in many major cities, water pipes are more than 100 years old. Communities cannot afford to go a day without water if those systems reach their breaking points.

What is the message of Imagine a Day without Water? Keep reading . . . 

Read the full article »